Get session CSAT score
curl --request GET \
--url http://localhost:8080/csat/scores/session/{session_id} \
--header 'Authorization: Bearer <token>'import requests
url = "http://localhost:8080/csat/scores/session/{session_id}"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('http://localhost:8080/csat/scores/session/{session_id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_PORT => "8080",
CURLOPT_URL => "http://localhost:8080/csat/scores/session/{session_id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "http://localhost:8080/csat/scores/session/{session_id}"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("http://localhost:8080/csat/scores/session/{session_id}")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("http://localhost:8080/csat/scores/session/{session_id}")
http = Net::HTTP.new(url.host, url.port)
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"id": "<string>",
"organization_id": "<string>",
"session_id": "<string>",
"score": 123,
"comment": "<string>",
"channel": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z",
"contact": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"email": "jsmith@example.com",
"phone_number": "<string>",
"name": "<string>",
"custom_data": {},
"non_verified_custom_data": {},
"created_at": "<string>",
"updated_at": "<string>"
},
"agent": {
"id": 123,
"name": "<string>",
"avatar_url": "<string>"
},
"team": {
"id": "<string>",
"name": "<string>"
}
}{
"statusCode": 123,
"message": "<string>",
"error": "<string>"
}CSAT
Get session CSAT score
Retrieve CSAT score for a specific session. Use when integrating CSAT results into a downstream BI or analytics pipeline.
GET
/
csat
/
scores
/
session
/
{session_id}
Get session CSAT score
curl --request GET \
--url http://localhost:8080/csat/scores/session/{session_id} \
--header 'Authorization: Bearer <token>'import requests
url = "http://localhost:8080/csat/scores/session/{session_id}"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('http://localhost:8080/csat/scores/session/{session_id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_PORT => "8080",
CURLOPT_URL => "http://localhost:8080/csat/scores/session/{session_id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "http://localhost:8080/csat/scores/session/{session_id}"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("http://localhost:8080/csat/scores/session/{session_id}")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("http://localhost:8080/csat/scores/session/{session_id}")
http = Net::HTTP.new(url.host, url.port)
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"id": "<string>",
"organization_id": "<string>",
"session_id": "<string>",
"score": 123,
"comment": "<string>",
"channel": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z",
"contact": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"email": "jsmith@example.com",
"phone_number": "<string>",
"name": "<string>",
"custom_data": {},
"non_verified_custom_data": {},
"created_at": "<string>",
"updated_at": "<string>"
},
"agent": {
"id": 123,
"name": "<string>",
"avatar_url": "<string>"
},
"team": {
"id": "<string>",
"name": "<string>"
}
}{
"statusCode": 123,
"message": "<string>",
"error": "<string>"
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
Response
object | null
Default Response
Show child attributes
Show child attributes
The agent this score is attributed to: the session assignee at the moment the customer submitted it. Fixed at submit time, so reassigning the session afterwards never moves the rating. Null when the session was unassigned.
Show child attributes
Show child attributes
The team this score is attributed to, captured at the moment the customer submitted it. Fixed at submit time, so moving the session between teams afterwards never moves the rating. Null when the session belonged to no team.
Show child attributes
Show child attributes
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