Update a chat session

Updates a chat session. Can change status, generate summary/sentiment on resolve, and reflect status changes to integrations.

PATCH /chat/sessions/{session_id}

Update a chat session

cURL

curl --request PATCH \
  --url https://api.open.cx/chat/sessions/{session_id} \
  --header 'Content-Type: application/json' \
  --data '
{
  "status": "open",
  "generate_summary_and_sentiment_on_resolve": true,
  "reflect_status_change_for_integration": true,
  "session_closed_payload": {}
}
'

500

{
  "statusCode": 123,
  "message": "<string>",
  "error": "<string>"
}

Path Parameters

session_id · string · required

The unique identifier of the chat session

Body

application/json

status · enum<string>

Available options: open, closed_resolved, closed_unresolved

generate_summary_and_sentiment_on_resolve · boolean

reflect_status_change_for_integration · boolean

session_closed_payload · object string

Show child attributes

Response

200

Default Response